DNVGL.no

Certification & Covid-19

This area has been created to provide you with an FAQ section, OnDemand webinars and continued support.
FAQ_Support_Area_Certification

On Demand Webinar: Hosted 2 April 2020

This webinar is the first in our webinar series covering a summary of the situation as of 2nd April, an interactive Q&A session, and a look into remote auditing.

On Demand Webinar: Hosted 21 April 2020

This webinar is the second in our webinar series covering an update of the current situation, another interactive Q&A session looking further into your questions, and a focus on auditing.

How will a remote audit work?

How does an onsite audit become a remote audit? Is it just each day spent on a laptop/device?

Answer:
Answer:
No. We recommend breaking the day up into a series of "events," including breaks for document review, and potentially splitting across days.

How do you avoid a remote audit just being a desktop/document review audit?

Answer:
Answer:
Use online meeting technology, such as Teams, Zoom etc. ensuring to break the day up into online for discussion and offline for document review. Add video of you are comfortable to regain some of the body language lost from not being onsite. 

How long can the remote audit process last if a physical site inspection is not practical?

Answer:
Answer:
This is case-by-case; and depends on various factors including scope, industry, operational situation, level of office-based activity etc. There is potential for some types of clients to undertake 100% remote auditing. 

How to manage a remote audit? #1 Auditor at home, Auditee at work

Answer:
Answer:
This is relatively straightforward - using Teams or other online meeting technology, or phone if appropriate, to walk through offices or site(s) - if safe to do so. 

How to manage a remote audit? #2 Auditor at home, Auditee at home

Answer:
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This is more challenging - but can be achieved through review of process, electronic records, interviews. Relies on technology links and ability to retrieve records. 

How to manage a remote audit? #3 Records predominantly paper-based and now not available

Answer:
Answer:
This is most challenging - unusual for all records to be paper-based, but in such circumstances we focus on what we can audit this time, and move the onsite work to the next visit.